Cookies Policy

Cookies are small text files placed on a device or browser when a user visits a website or app. They help a service remember information about a visit, session, account, browser, or device.

Similar technologies may include local storage, pixels, software development kits, session storage, device identifiers, analytics tags, and other tools that store or read information from a browser, device, or app environment.

Petal9 and Vybrr may use cookies and similar technologies to keep users signed in, support account authentication, remember preferences, maintain sessions, protect accounts, prevent fraud, improve performance, and troubleshoot bugs or service issues.

These tools may also support subscription and checkout flows, flower-ordering functionality, account security, feature improvements, customer support, and a smoother user experience across Petal9, Vybrr, AI Petal, florist storefronts, messaging, user accounts, and community features.

Some cookies may be necessary for sign-in, subscriptions, account security, checkout, and flower-ordering functionality.

Essential cookies are necessary for login and session functionality, account security, fraud prevention, load balancing, basic site operation, checkout and payment flows, and storing consent choices.

Functional cookies may be used to remember user preferences, preserve settings, improve site usability, and remember selected options or form progress.

Analytics and performance cookies may be used to understand traffic and feature usage, measure page performance, identify bugs or errors, and improve the platform experience. If analytics tools are used, they may collect technical information such as browser type, device type, IP address, pages visited, feature interactions, session activity, approximate location based on IP, referral source, and time spent on pages.

Advertising cookies are not currently used for third-party ad targeting. Petal9 and Vybrr are private, subscription-based services, not ad-funded social media platforms. Petal9 and Vybrr do not sell personal data to advertisers, data brokers, or third-party ad networks. If advertising or remarketing technologies are added later, this Cookies Policy may be updated.

Cookies and similar technologies may collect information such as IP address, browser type, operating system, device information, login or session status, pages visited, time on site, clicks and interactions, error logs, settings and preferences, approximate geographic region, and referring URLs.

Cookies generally do not directly store sensitive payment card data. Payment information may be processed by third-party payment providers, and Petal9 and Vybrr should not store full credit card numbers, CVV codes, or full payment credentials on their own servers.

Petal9 and Vybrr may use trusted third-party providers whose tools may place cookies or use similar technologies. These may include authentication providers like Clerk, payment processors like Stripe or PayPal, hosting and infrastructure providers, analytics providers if enabled, fraud prevention or security services, and embedded tools or customer support tools if added later.

These third parties may collect data according to their own privacy, cookie, and security policies. Their practices are not controlled entirely by Petal9 or Vybrr.

The Privacy Policy explains the broader handling of personal data, such as account information, profile data, messages, florist and business information, recipient information, billing-related data, and support records.

This Cookies Policy explains cookies and similar tracking technologies specifically, including what they do, what information they may collect, and how users can manage preferences.

Users can often manage cookies by adjusting browser settings, deleting stored cookies, blocking some cookies, managing device settings, or using cookie banner and preference tools if available.

Blocking or deleting cookies may affect how Petal9 and Vybrr work. Blocking essential cookies may affect sign-in, account access, checkout, subscription management, security features, flower ordering, or other platform functionality.

Where legally required, Petal9 and Vybrr will present a cookie consent banner or preference tool.

Users may be able to accept cookies, reject non-essential cookies, or customize cookie preferences.

Essential cookies may still be used because they are necessary to operate the platform, maintain security, process checkout flows, preserve sessions, and provide core account functionality.

This Cookies Policy is intended to support transparency and help Petal9 and Vybrr address privacy laws and frameworks such as GDPR, CCPA, CPRA, and other applicable privacy laws.

Privacy requirements may vary depending on where a user lives, how the services are used, and which technologies are active. This policy does not promise that every legal framework applies to every user or feature.

Petal9 and Vybrr may update this Cookies Policy from time to time to reflect technology changes, legal changes, vendor changes, product changes, analytics changes, or cookie tool changes.

Continued use of the services after updates may mean users accept the revised policy where permitted by law.

Questions about this Cookies Policy can be sent to support@petal9.com.

Vybrr is intended for users 18 years of age or older.

This Cookies Policy is written for product readiness and future attorney review. It is not legal advice.